I personally answer every message, usually within 24 hours.
Email: mergisi@gmail.com
Tell me which iPhone you have and what you were doing — it saves us a round trip.
Open the app and follow the suggestion it makes for your iPhone. Setup happens once, takes a couple of minutes on Wi-Fi, and after that you can use it with no connection at all.
Any iPhone or iPad running iOS 17 or later. Phones from the last few years get the best results, and the app adjusts what it recommends to suit your device — see will it run on my iPhone.
Because the AI itself is being copied onto your phone — that's what makes it work offline afterwards. It's a one-time download, best done on Wi-Fi, and you can remove it again whenever you like.
Yes. Once you've finished setup, no internet connection is needed for conversations. Airplane Mode is the quickest way to see it for yourself.
Unlimited conversations and history, your own custom instructions, freedom to switch between options whenever you want, access to the wider library, and priority support.
Open the app → Settings (⋯ icon) → Restore Purchases. Make sure you're signed in with the same Apple ID you originally bought it with.
Usually a download that didn't complete cleanly. Remove it and set it up again — swipe left on it in the list, tap Delete, then download it once more.
Open the list from the icon at the top left, swipe left on anything you're not using, and tap Delete. You can always download it again later.
That's usually a sign it's been given more work than that particular iPhone is comfortable with. Switching to a lighter option — or starting a fresh conversation if the current one has got very long — fixes it. The app marks which options suit your device.
Normal for this kind of work, on any phone. A lighter option uses noticeably less battery and runs cooler.